EQUIPMENT SETUP GUIDES
These guides walk you through setting up, testing and packing down the gear you've hired from us. We're building them out as we go, so bear with us. They're coming soon. In the meantime, check the info that comes with your booking and give us a call during opening hours if you can't find the right guide.
Before you begin
Before you connect or power anything:
- Check you've got every case and component
- Keep power switched off while making connections
- Never force a plug or connector
- Turn speaker and audio levels down before you start
- Switch speakers on last, turn them off first
- Keep liquids well away from all equipment
Guide categories
Testing your setup
Test the complete setup before guests, performers, crew or guests arrive.
- Every microphone
- Every speaker
- Left and right outputs
- Playback devices
- Batteries
- Spare cables
- Recording media
- Headphones and monitoring
- Signal levels
Don't leave your first full test until the event's started.
Stop and contact us when
Stop using the equipment if:
- It smells hot or burnt
- Liquid has entered it
- A cable is damaged
- A plug is loose or exposed
- The equipment repeatedly shuts down
- There is visible physical damage
- It produces unusual noise
- It appears unsafe
Do not open, dismantle or attempt to repair the equipment.
SUPPORT
Basic remote setup and troubleshooting support is available Mon to Fri 10am to 6pm and Sat 10am to 2pm. After hours support isn't guaranteed.
After hours assistance, site attendance, replacement delivery, call outs and technician services may be charged for depending on circumstances.